Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), YVR is made up of a team of diverse people who are working collaboratively to Connect BC proudly to the World. Safety is at the core of everything we do; we’re innovative, fun, and we invest in our people. With high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness, we’re looking for someone to join our team.

Vancouver Airport Authority strives for a workplace that reflects the diversity of the communities we serve. We support the Employment Equity Act and take measures to ensure fair employment practices and treatment of employees across our organization. We welcome applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities. We encourage applicants to self-identify with a designated group(s) to support our team in filling gaps in areas where we can be more diverse. We are also happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-303-3152 or careers@yvr.ca.

We have a permanent, full time position for a Coordinator, Apron Operations in the Airside Operations Department. Reporting to the Manager, Apron Operations, the successful candidate will be a key driver in fostering a seamless safety culture at YVR Airport. In partnership with airlines, ground handlers and contractors you will promote the continual improvement of proactive safety practices with a specialized focus on aprons. The candidate will administer direct oversight of apron activities by developing, implementing, and maintaining Standards, Programs and Procedures in support of safe and efficient operations on YVR’s Aprons. The role requires an independent self-starter who is comfortable working in a dynamic and changing environment as part of a high performing team.

Key responsibilities include:

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  Development, implementation and monitoring of apron and ground handling plans, programs and procedures which facilitate effective aircraft and ground-handling/vehicle operations on YVR’s aprons
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  Leading development and delivery of new programs and initiatives supporting apron operations to improve efficiency, safety and modernization under the guidance of the Manager, Apron Operations
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  Management of programs requiring delivery by contract partners acting as lead interface
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  Evaluate and monitor processes for continuous improvement of the Ground Handler KPI Program, Airside Vehicle Operations Program and other apron programs
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  Providing subject-matter expertise in apron areas that have regulatory requirements under SMS, including the following:
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    hazard identification and risk assessments
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    root cause analysis and corrective action plans
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    conducting formal occurrence investigations
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    maintaining compliance documentation and monitoring effectiveness of corrective action plans
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  Contract and program performance auditing and follow up
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  Management of Ground Handling contract administration and KPIs
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  Leading and facilitating stakeholder relationships through committees and working groups including initiating and leading action to resolve issues or anticipate future needs and program changes to support business partners and stakeholders changing needs
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  Offering subject matter expertise on capital project planning, design and implementation related to apron use and requirements at YVR including mitigation strategies where required.

Key qualifications include:

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  Bachelor’s degree in business, aviation or related discipline or equivalent airport or industry experience
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  At least 5 years’ experience in a dynamic, operational environment with multiple stakeholders and competing needs with direct Airport experience as an asset
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  Strong critical thinking, decision making and problem-solving skills
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  Expertise in effective time management and demonstrates strong organizational skills
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  Proven ability to work and make decisions in a complex, technical environment with minimal supervision
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  A self-starter who demonstrates an ability to bring stakeholders together to achieve effective solutions to operational and safety problems
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  Ability to diplomatically facilitate meetings and workshops with stakeholders that may have differing opinions or making operational decisions with limited supporting information
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  Strong verbal and written communication skills – including presenting to large groups
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  Demonstrated ability to multitask in a fast-paced, dynamic work environment
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  Exceptional conflict resolution skills with a commitment to customer service delivery
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  Some evenings/weekend shift work hours may be required in support of operational planning and emergencies (e/g weather)
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  A valid Class 5 driver’s license and the ability to obtain a D/A AVOP license, as well as drive in all weather conditions, day and night

This position is open to both Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

Health and safety are at the core of how we operate at YVR. We are committed to ensuring a safe workplace for our workforce and protecting the health and safety of our employees, passengers, partners and community by taking reasonable, preventative measures to reduce the risks associated with COVID-19. On June 20, 2022, the Government of Canada suspended the requirement that employees of federally regulated workplaces be fully vaccinated against COVID-19. Candidates are advised that the current suspension of the vaccination mandate may be revoked by the Government of Canada at any time, and that vaccination requirements may be reintroduced in the future.