Help us boldly shape retail in Canada

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

What you’ll do

Leadership:

• Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
• Provide mentorship to teams and influence continuous growth, exemplifying FGL’s Leadership Brand
• Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
• Develop and lead recruiting and hiring strategy for store, maintain a complete team

Operations:

• Demonstrate and follow up on execution of FGL visual compliance standards, store maintenance and pricing standards
• Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
• Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
• Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions

Customer Service:

• An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same

Training:

• Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
• Create development plans and conduct annual appraisals for management team; to improve any performance gaps
• Complete and hold team accountable to complete required Forzani Retail College training within timeframes

Evening and weekend availability is a requirement of this role

Who you are

We are looking for individuals who are:

• Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
• Culture and brand ambassadors – you love the work and take pride in our brand

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What you bring

• Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
• Demonstrated computer skills
• Demonstrated interest or involvement in sports or the sporting industry an asset
• Post-secondary education in Retail Management or Business Administration an asset

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies.

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn.

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Job Type: Full-time

Work Location: One location

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