Director, Client Services Job at CARECOR HEALTH SERVICES LTD.
Why Choose Us
Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work. Our “exemplary standing” with Accreditation Canada is held to the highest regard and is a testament to the fact that we uphold the same hiring standards and patient care delivery as the facilities in which we serve.
Job Summary
Carecor, is looking to expand its current services the Halton and Peel regions and is currently seeking a Director of Client Services. Reporting to the National Director, Staffing Services, this position will be responsible for building upon the current relationships with customers, searching for new customers in the region and overseeing the Supervisors of the Healthcare Services and Staffing Services Programs. This position works collaboratively with multiple business units, senior leaders, and managers at Carecor Health Services to attract talent and support best practices within the team.
Duties and Responsibilities
· Identify new customers and build relationships to secure business opportunities.
· Provides direction and leadership to all Branch Office Operations and Staff.
· Build and Develop a high performing team that is working together to drive results
· You understand the bottom line, that is why you set and maintain the utilization targets of the Branch. Including monitoring and adjusting the plan as necessary to ensure the financial goals are achieved.
· Liaise with clients to ensure Carecor staff meet clients’ education and training expectations.
· Participate with senior management at Carecor on strategic planning
· Work with and provide data and needs to the marketing and recruitment departments to drive successful hiring campaigns
· Supervise the performance of the direct reports
· Ensure the performance of the Human Resources team is effective in meeting the company’s recruitment targets
· Ensure the performance of the Staffing Services team is effective in meeting the company’s scheduling targets
· Ensure complaints and incidents are being managed in a timely manner
· Ensure effective communication with our healthcare providers
· Ensure KPI are being collected
Qualifications
· 5 + years of management and sales experience including setting goals and objectives
· Registered Healthcare profession is an asset
· Experience in working with or in a hospital setting
· Full suite of Microsoft Office software applications.
· Knowledge of employment law related to recruitment is an asset
· Demonstrated good judgement, discretion and sensitivity to confidentiality
· Must be fully immunized for COIV-19
About Us
For over 35 years, we proudly attract and retain staff to our professionally skilled and supportive team. We specialize in patient care staffing and have expanded our reach through acquisitions, partnerships, and additional service offerings - becoming a predominant staffing agency in Canada. Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work to meet their personal and professional goals. In addition to celebrating our quality staff, we are proud recipients of the Exemplary Standing award from Accreditation Canada.
“Carecor Health Services Ltd. is a subsidiary of Bayshore HealthCare, a leading provider of home and community health care services.”
Carecor is in accordance with provincial Accessibility regulations as well as Provincial Human Rights Code legislation.
We thank all applicants who apply. Only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Toronto, ON
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