Join our dynamic team at the HR Strategic Business Unit and consider this exciting opportunity where you will showcase your impressive client service and organizational skills!

As a HR Business Support Coordinator, you will provide strategic planning, coordination, facilitation and advice to Correctional Services program managers in support of the delivery of recruitment and HR services.

This competition will be used to create an eligibility list to fill upcoming opportunities.

Note: These positions are located at the address listed on the job advertisement, however alternate work arrangements, including telework, may be available.

This position may require extensive travel as required across the region/province.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this HR Business Support Coordinator role, you will:

• Provide support and assistance to the Regional Director, Deputy Regional Directors, and hiring managers on strategic planning of future recruitment needs, identify strategies and options for challenging recruitment requirements, business planning projects, recruitment process, special projects/initiatives and service delivery matters
• Provide support by advising program managers on the end-to-end recruitment process as well as initiating recruitment requests, participate on engagement meetings, review Job Information Packages, schedule interviews, develop draft interview questions, participate in interview panels, conduct reference checks and debriefs
• Liaise with Human Resources Advisory Services, Recruitment Services, Employee Relations Divisions and Transition Security Office to clarify policies and requirements and facilitate recruitment
• Analyze business practices regarding human resource administration, recommend improvements to streamline processes and create efficiencies in the recruitment process
• Analyze recruitment activities, statistics, outcomes and trends to provide strategic advice to regional line managers in their recruitment activities
• Participate in and/ or lead the implementation of new outreach and strategic recruitment initiatives for the region including participation in regional forums that involve identifying common trends and issues and brainstorming strategies to implement, manage and monitor regional recruitment initiatives
• Assist hiring managers with coordinating the security screening process for the successful hire
• Occasionally deliver presentations to managers and staff with respect to recruitment and some HR processes

How do I qualify?

Communication and Relationship Management Skills:

• You have demonstrated communication skills to respond effectively to inquiries, interact with management and staff, and discuss complex administrative matters with Executives and local hiring managers.
• You can gain cooperation and persuade program managers to apply and comply with established policies and procedures as well as assess business planning and service delivery matters.
• You have demonstrated customer service skills to effectively deal with client managers and job applicants on a daily basis.
• You can maintain confidentiality and exercise discretion in all communications.
• You possess interpersonal skill, tact and diplomacy, to liaise with all levels of staff and a variety of stakeholders, and to prepare reports and discuss options.
• You have presentation skills to delivery training to managers and staff with respect to recruitment and HR processes.

Knowledge:

• You have an understanding of government and human resources policies, relevant Collective Agreements and legislation
• You have knowledge of and experience in recruitment and staffing practices, salary and benefits administration.
• You have knowledge of the business planning cycle and processes, in order to support management.

Planning and Coordination Skills:

• You can prioritize and handle multi-tasks with constant changing priorities.
• You have the ability to analyze job requirements and past successes to recommend outreach sources, job advertising strategies and preferred approaches for success.
• You have the ability to assist with the planning and coordination of the implementation of new outreach and strategic recruitment initiatives.

Computer Skills:

• You have knowledge of information technology and software such as Teams, Word, Excel, WIN, Outlook to prepare reports, spreadsheets, presentation packages and correspondence.
• You have knowledge database/spreadsheets to coordinate and track all aspects of recruitment activity.

Additional Information:

Note:

• This competition will be used to create an eligibility list to fill upcoming opportunities.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• Less qualified applicants may be considered on an underfill basis.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.