Its an exciting time to be part of the Give & Go team as we are growing rapidly and want you to become a part of our growth and extraordinarily bright future!

Job Overview:

The Service Desk Administrator will be responsible for overseeing and maintaining all aspects of Give & Go’s computer infrastructure, which includes maintaining networks, servers, switches, and security programs and other infrastructure systems.

Key Responsibilities:

• Coordinate and communicate with senior team members to implement new technologies that are aligned with the company’s long-term plan (LTP) and present the business case regarding the benefits of adopting new technologies or company processes
• Installation and configuration of software, hardware, and networks, managing all network servers and technology tools utilized by company employees
• Set up employee accounts and workstations, reviews and finalizes the User, gather operation and technical documentation to be signed, and assist with the user training
• Coordinate the acquisition and movement of all Information Technology Services assets throughout the company
• Monitor system performance and troubleshooting issues brought forward by Give & Go employees, seeking a solution in a timely manner
• Managing all incoming tickets to the company’s ticket management system
• Provide maintenance of the data centers, including racking servers and network devices, and cabling
• Monitor backups and testing system performance and provide statistics and reports to the leadership team
• Ensure security through access controls, backups and firewalls, and upgrading systems with new releases and models when applicable
• Adopting the proper security technologies such as Firewall, IDS/IPS, VPN, DLP, Web Filter and Control

Recipe for Success:

• Completion of college diploma in Information Technology, Computer Science, or a related field
• Minimum 2 years’ experience in a Information Technology Services role with project experience in client server environment
• Must have an understanding of setup, configuration, troubleshooting of desktop/notebook hardware and software
• Excellent analytical, problem solving, and troubleshooting skills
• Windows desktops, notebooks, as well as iOS/Android devices, in a networked environment, with the inclusion of, Windows 10, Office/Office 365, Outlook, MS Office (Excel, Word, Powerpoint)
• Must have the ability to conduct research into systems issues and products as required
• Must possess basic knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, VLANs etc.)
• Must have knowledge of a variety of WiFi and IoT enabled devices.

What we offer:

• It’s an exciting time to be part of the Give & Go team as we are growing rapidly and want you to become a part our growth and extraordinarily bright future.
• As we grow, we are committed to preserve the parts of our diversity & culture that is unique, people focused and are core to our success at every size. Our values of Quality, Direct Communication and Respect mean something.
• Learning and growth; we are working to create an environment where sharing new ideas, experimenting and learning from each other is strongly encouraged.
• Competitive benefits, along with work, life balance!

Great people, baking great products, for a great future.

Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family and has been a leading and growing North American manufacturer of baked goods for over 30 years.

If you're looking for a company that will provide you with opportunities for career growth and development, while working with an energetic and team with deeply ingrained values of respect, direct and open communication, quality, and accountability, we’d love to have you join our team.

Our Consumer Brands: two-bite® brand, including two bite-brownies®, Kimberley's Bakeshoppe™, Mason St. Bakehouse™, and The Worthy Crumb Pastry Co™

Interested and qualified candidates are invited to apply directly. Give and Go is committed to providing equal opportunities for all applicants and employees regardless of race, ancestry, place of origin, color, ethnic or national origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences (for which a pardon has been granted), disability, marital or family status, or any other characteristic protected by law. If you require an accommodation to participate in the recruitment process, please contact us to provide your contact information. While we appreciate all resume submissions, only those selected for an interview will be contacted.

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Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in Etobicoke, ON

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