Company Description

Join a trusted environmental organization and become a force for good!

The David Suzuki Foundation empowers people, using multiple approaches – such as research, policy, advocacy and education – to take action in their communities on the environmental crises we face.

The founders of the DSF started the organization with the belief that diversity and difference was crucial to finding solutions to environmental challenges, and for survival. They also recognized that everything is interconnected and interdependent, and that environmental and climate justice is intertwined with social justice and equity. Thirty years later, we realize that these founding principles are more relevant than ever. The current dominant worldview is leading to our demise and we need alternative worldviews, diversity and difference to find sustainable solutions.

At DSF, we realize that in order to benefit from diversity, we need to do more – we need to be inclusive and actively anti-racist – so we made a public commitment to anti-racism and Equity, Diversity and Inclusion (EDI). Decolonizing and EDI are an essential part of progressive leadership, and fundamental to the environmental and climate crises we face. Furthermore, as a Canadian settler organization working to help protect lands and waters, we must work in solidarity and partnership with Indigenous peoples. This commitment is reflected in the transforming journey we have started, to embed diversity, equity and inclusion, to decolonize and to be an anti-racist organization.

We invite those who want to join us on this journey, as we transform ourselves in order to transform our work in the world, to protect nature’s diversity and the well-being of all life now and for the future.

Are you interested in working toward a socially and environmentally just world? Do you believe that the issues and solutions are interconnected, and that a diversity of identities, lived experiences and worldviews are key to our creativity and survival?

Learn more about us at www.davidsuzuki.org

The David Suzuki Foundation is strongly committed to equity and diversity and to creating a welcoming and inclusive workplace. We especially encourage applications from Equity-deserving groups; specifically, Indigenous and racialized people, members of the LGBTQI+, Trans and gender-diverse, women, and people with disability, chronic illness and neurodiversity.

Position Title: Salesforce Administrator

Reports to: Salesforce System Architect

Terms: Permanent, full-time (4-day week). Some weekend and evening work will be required.

Location: Based at any of our three offices: Montreal, Toronto and Vancouver with preference for Vancouver. Hybrid work options

Salary: $70,000 - $75,000 based on experience

• Are you an experienced Salesforce Administrator with a deep appreciation of data quality?
• Are you passionate about working with talented activists/engagement specialists and supporting their initiatives in promoting nature-based solutions as a digital and data SME?
• Do you want to be part of a team of exceptionally talented and bright people who are shaping the future of data management within a national environmental non-profit organization?

Description

The Salesforce Administrator plays a key technical role in supporting DSF’s engagement objectives as well as the Digital team’s objective of accurately tracking, reporting, and acting on engagement data.

They run the technical tasks necessary to support our data strategy and data hygiene by maintaining the flow of data throughout its lifecycle in Salesforce: from collection, storage, maintenance, usage, to cleansing and archiving. Often, they perform manual imports or set up integrations when needed, ensuring that the collected data is clean and accurate, and is stored in accordance with DSF’s data model.

They maintain Salesforce’s functionality by monitoring and preparing for impacts of any platform updates and supporting the Salesforce Systems Architect in implementing roadmap initiatives.

They facilitate the usage of the platform by onboarding and offboarding users and resolving system requests such as reporting, updating, and archiving data.

They work closely with the Salesforce Systems Architect and other Digital Specialists to ensure that the DSF Salesforce instance is usable, reliable, and effective.

Responsibilities

• Perform manual data imports from external systems into Salesforce.
• Set up various integrations between external systems and Salesforce.
• Regularly monitor the quality of our Salesforce data and resolve issues like duplication, inaccuracies, incompleteness, and staleness.
• Recommend new technology and process improvements as it relates to Salesforce.
• Maintain the usability and security of our Salesforce instance.
• Address platform updates, not only from Salesforce, but also from other systems integrated with the platform.
• Work cross-functionally to onboard and offboard users and resolve technical issues and data requests as well as generating reports and dashboards as required.
• Assist the Salesforce Systems Architect in designing a data and integration management strategy for the organization.

Education and Experience:

• Computer Science diploma or equivalent experience
• Certified Salesforce Administrator or equivalent experience
• 2+ years' experience in SFDC database management
• Demonstrated ability to take business requirements and formulate technical solutions within the Salesforce.com (SFDC) environment.
• Experience drafting strong technical documentation, delivering training and providing technical support.
• Applied knowledge of business analysis and data analytics.
• Ability to build Salesforce custom reports and dashboards for a wide variety of roles
• Knowledgeable in various Salesforce data extraction/import tools like Data Loader, DemandTools and other similar applications.
• Intermediate experience with data manipulation, cleansing and deduplication methods.
• Advanced MS Office skills, especially Excel
• Experience in navigating the Salesforce Support process, Release Updates and management of AppExchange applications.
• Experience with implementing and managing Salesforce integrations, especially using integration tools like Zapier or Workato
• Demonstrated ability in identifying, troubleshooting and resolving bugs
• Experience with Flows, Quick Actions and Lightning App Builder
• Experience with Salesforce user management and security model

What you bring to the role:

• Strong communication and interpersonal skills
• Ability to prioritize based on business requirements and maintain focus in a hectic environment
• Advocates for equity, diversity and inclusion, acknowledging the systemic and structural nature of oppression. Passionate about working collaboratively towards a healthy, equitable and anti-racist culture.
• Excellent written and spoken English language skills.
• French and other language skills are an asset.

What You Get:

• 4-day work week.
• Competitive salary and generous benefits package.
• Remote / hybrid work opportunities.
• Amazing work culture with smart colleagues, working on the environmental issues of our time.
• A chance to help improve the health of our planet and all life on it.

Please submit your application, including your cover letter and resume, online at https://davidsuzuki.org/careers/.

The position will stay open until it is filled. Only qualified applicants will be contacted for interviews.

We recognize the importance of a diversified workforce, and we encourage women, Indigenous People(s), First Nations, Inuk / Inuit and Métis candidates, members of visible minorities and persons with different abilities to apply.