Dynacare is looking for a Team Lead to join our Core Laboratory team in Brampton. This is a full time, permanent role, working Tuesday to Saturday from 12:00 am to 8:00 am.
This is a night shift position.
The Team Lead, Laboratory Operations, shall lead and guide employees to work towards achieving optimal productivity in the day-to-day operations of the unit. To direct the work activities, provide training, coaching and mentoring to new and existing employees. To assist the manager in performing administrative and operational tasks as required. To serve as a role model for employees by demonstrating Dynacare’s core competencies. To foster a positive and collaborative work environment, aimed at delivering best in class service to both internal and external customers.
Internal job posting closes on November 8, 2022 5:00PM(EST).
KEY RESPONSIBILITIES/ACCOUNTABILITIES

• Work under the direction of the Core Lab Manager, assisting with day to day operations and administrative duties, escalating issues to the manager as needed.
• Works as a team member in the lab and is available for support and able to fill any position within the group as operationally needed.
• Lead, guide and coordinate all assigned work activities for the workgroup (Sr. MLT’s, MLT’s, CLA’s and LA’s), in accordance with best practices and safe work practices and monitor to ensure that all is completed within the required deadlines.
• Within authority delegated by the manager, shift employees between assignments, reschedule shifts and ensure coverage for late or absent employees, in order to meet the operational needs of the unit.
• Attend regular meetings with the manager to discuss operational productivity, metrics, employee job methods and organizational updates/initiatives.
• In conjunction with the Manager, organize team huddles for sharing information related to day to day operations.
• Communicate relevant updates to the workgroup, as directed by the Manager, ensuring all members have read, understood, and are applying as needed.
• Monitor, analyze and assist in achieving required metrics for the workgroup, proactively making changes or suggestions to improve; provide reports where needed.
• Within authority delegated by the Manager, assist with providing feedback and coaching to work colleagues, raising any quality related concerns to the attention of the Manager for actioning.
• Assist in building and maintaining a healthy and positive work environment based on trust, respect for others, open communication, and teamwork, serving as a model to others.
• Promote a customer centric philosophy within the workgroup, with a focus on patient care.
• Ensure a safe and injury free work environment by promoting proper health & safety procedures.
• Ensure workplace accidents and injuries are recorded and the necessary protocols followed, in accordance with Dynacare’s standard operating procedures (SOPs).
• Assist in the onboarding and training of new hires according the established processes.
• Ensure training files and recurring training is up to date for workgroup, along with the accompanying necessary documentation.
• Encourage and support an environment of continuous improvement and innovation.
• Working collaboratively with the department Seniors
• The incumbent of this position is expected to perform all other duties as assigned; must be able to complete and achieve minimum thresholds on any mandatory testing and training; must be able to operate in a PC windows environment; have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable.

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*INTERNAL AND EXTERNAL RELATIONSHIPS*

• Interact with Department Head or Delegate, Seniors, co-workers and other departments within Dynacare
• Interact with clients as required
• No direct reports

KNOWLEDGE, EDUCATION AND EXPERIENCE

• CMLTO Registration as a practicing Medical Laboratory Technologist in good standing
• Excellent written and verbal communication skills in English
• 5 years’ experience as a Medical Laboratory Technologist in Core Lab (Chemistry and /or Hematology) with at least One (1) year of Dynacare work experience (for internal applicants)

SKILLS AND ABILITIES
Technical Skills

• Proficient in Microsoft Office suite with intermediate proficiency in Word & Excel
• Other technical skills as applicable to the department/function

Leadership Competencies

• Communicates effectively with others clearly; able to communicate with people at all levels
• Excellent listening skills, with the ability to respond with empathy and tactfulness
• Flexible and adaptable, knowing how to give and receive feedback
• Exhibits a high level of self-awareness
• Resourceful with great problem-solving skills
• Has a positive attitude, with the ability to positively influence others
• Able to drive results and lead by example
• Able to work with minimal supervision
• Excellent people skills with the ability to develops others
• Change management capabilities

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*DNA of an Ideal Dynacare Employee*
I make a difference in people’s lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement.

• Caring - I demonstrate strong empathy and genuine concern for my colleagues, patients and customers.
• Collaborative Team Player - I know I play a key role in helping the Dynacare team achieve success. I am comfortable in a changing environment, and I can easily manage multiple priorities.
• Passion for Quality and Continuous Improvement - I am always looking to learn and solve problems. I am detailed oriented, adaptable and find ways to make things better.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work.
At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. To apply for this position, you will be asked to submit your resume and complete the application process.
If your qualifications and experience fit with this position, we will contact you to learn more. We offer competitive pay and great benefits, along with the opportunity to grow and thrive with a dynamic, successful company. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement and fair treatment of all individuals. We believe that our diversity is our strength so we employ a diverse workforce and respect the needs of all our employees.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
Dynacare is committed to doing our part to protect our team, our clients and our communities against the spread of COVID-19._ Please note that it is a requirement for this role that the individual be_ fully vaccinated*, unless an exemption under the applicable provincial human rights legislation applies. Proof of full vaccination will be required to be submitted to our third-party services provider for verification purposes.*
*

• “Fully vaccinated” is defined as two doses of a Health Canada approved COVID-19 vaccine, plus 14 days after the second dose

Job Type: Full-time

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