Do you have experience selling products or services to businesses? Does helping Canadian companies build competitive advantage by applying the latest and greatest in artificial intelligence and machine learning sound like a lot of fun?

“We are building out our business development team and are looking for a Key Account Manager to join the team. This role is an exceptional opportunity to engage with clients from start-ups to large enterprises to connect them to Amii’s world-class AI/Machine Learning researchers and scientists.

I’m looking for an ambitious, outcomes-driven and collaborative candidate who is eager to bring their talents to develop lasting relationships with many different types of people and industries.

If you’re a passionate self-starter interested in not just technology, but in building Canada’s competitiveness, then keep reading."

• Russ Erickson, VP Investment and Partnerships

About the Role
Reporting to the VP of Investment & Partnerships, the Key Account Manager serves as a key member of the business development team and actively seeks out and builds successful relationships with Amii’s potential and existing clients and service delivery teams.
The Key Account Manager will liaise with Amii’s existing clients as well as seek out new business, primarily in Western Canada. They will effectively guide clients through the sales process and expertly close sales agreements to deliver Amii’s AI capacity building programs to valued clients.
The role focuses on achieving excellence in three main accountabilities:

• Growing revenue from Amii’s AI capacity-building programs for business in Western Canada.
• Effectively building and maintaining client relationships within targeted industry and advanced technology sectors across stakeholder groups.
• Developing and iterating repeatable processes to enable Amii to scale up and connect with organizations in the market

Key Responsibilities:

• Collaboratively work with the client from a solutions-focused perspective to remove barriers, perceived or real.
• Embrace personal development and learning opportunities and incorporate coaching and mentoring received in your pivotal work with clients and stakeholders.
• Identify opportunities for efficiency on the Investment & Partnerships team and take tangible actions to execute improvements.
• Maintain and improve systems and tools in the organization that lead to measurable efficiency gains.
• Proactively build lasting relationships with clients to nurture success and reduce churn.
• Provide client input to the technical operations teams to assist in identifying and prioritizing product and program improvements.
• Partner with the technical operations teams to successfully onboard and deliver value to new and current clients.
• Improve processes and best practices throughout the entire client journey through data analysis.
• Meet or exceed quarterly revenue targets.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Be the first point of customer contact for potential Amii clients.
• Conduct discovery calls with prospects, including learning about clients’ pain points, conducting presentations about Amii’s services, and articulating Amii’s ability to help clients achieve their business objectives.
• Support technical discussions between prospects and Amii’s Product Owners and Machine Learning (ML) Scientists.
• Report weekly on active opportunities, expected close dates and new revenue projections.
• Maintain and grow the sales opportunity pipeline.
• Ensure all client information related to the sales opportunity pipeline is tracked in Amii’s CRM.
• Provide feedback to marketing and product teams to continuously improve Amii’s sales process and client experience.
• Limited travel within Alberta may be required from time to time.

Required Qualifications:

• 3+ years of sales experience in technology or service organization
• University undergraduate degree preferred.
• Drive and tenacity to follow through with clients to achieve sales targets within medium to long sales cycles.
• Proven track record of meeting or exceeding targets and receiving exceptional client feedback
• Proficiency with common client success and client relationship management software.
• Must be legally eligible to work in Canada

Attributes and Expectations:

• Possesses intense curiosity about artificial intelligence and machine learning, and a willingness to learn about how it can help accelerate business opportunities in multiple industries.
• Ability to interact with a broad spectrum of organizations and individuals from early-to-mid-stage startup founders to senior level people in enterprises.
• Able to work independently while keeping multiple people and teams connected to the engagement process.
• Able to build strong internal and external relationships with multiple stakeholders in key accounts using exceptional written and verbal communication skills..
• Demonstrates presence, self-confidence, sound judgment, and strong problem-solving ability.
• Successfully manages multiple competing priorities in a fast-paced environment.
• Collegiality and willingness to listen to feedback and support teammates.
• Strong team member who is able to make informed decisions while collaborating with staff and subject matter experts when appropriate.
• Operates with high standards of integrity, trust and work ethic.

What you'll love about us

• A professional yet casual work environment that encourages the growth and development of your skills.
• Participate in professional development activities
• Gain access to the Amii community and events

• A chance to learn from amazing teammates who support one another to succeed.

• Competitive compensation, including paid time off and flexible health benefits.

• A modern office located in downtown Edmonton, Alberta.

About Amii
One of Canada’s three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the world’s top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.
How to Apply
If this sounds like the opportunity you've been waiting for, please don’t wait for the closing January 13, 2023 to apply - we’re excited to add a new member to the Amii team for this role, and the posting may come down sooner than the closing date if we find the right candidate before the posting closes! When sending your application, please send your resume and cover letter indicating why you think you'd be a fit for Amii. In your cover letter, please include one professional accomplishment you are most proud of and why.

Applicants must be legally eligible to work in Canada at the time of application.

Amii is an equal opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and won’t be used in the selection process.

Job Types: Full-time, Permanent

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